MotoBeginner — motorcycle training guide for beginners

Privacy Policy

Last Updated: January 2025

Welcome to MotoBeginner.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website motobeginner.com and use our services.

By accessing or using MotoBeginner.com, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our Premium plan
  • Sign in using Google OAuth
  • Contact us via email or contact forms
  • Participate in our community forums
  • Subscribe to our newsletter

This information may include:

  • Account Information: Name, email address, username, password (encrypted)
  • Google OAuth Information: When you sign in with Google, we receive your name, email address, and profile picture from Google
  • Payment Information: Billing address and payment method details (processed securely through Stripe)
  • Profile Information: Location (city/state), riding experience level, preferences
  • Communication Data: Messages, feedback, and correspondence with us

1.2 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, search queries
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

1.3 Information from Third Parties

  • Google: Profile information when you use Google Sign-In
  • Stripe: Payment confirmation and transaction data
  • Analytics Providers: Aggregated usage statistics and website performance data

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Maintain Our Services

  • Create and manage your account
  • Process your subscription payments through Stripe
  • Authenticate your identity via Google OAuth
  • Provide access to Premium content and features
  • Deliver personalized content based on your location and preferences
  • Enable community forum participation

2.2 To Improve and Optimize Our Services

  • Analyze usage patterns and trends
  • Conduct research and development
  • Test new features and functionality
  • Monitor and improve website performance

2.3 To Communicate With You

  • Send subscription confirmations and receipts
  • Provide customer support and respond to inquiries
  • Send important updates about our services
  • Send marketing communications (with your consent)
  • Notify you about changes to our policies

2.4 For Security and Legal Compliance

  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our Terms of Service
  • Protect our rights, property, and safety
  • Resolve disputes and enforce agreements

3. Payment Processing

All payment transactions are processed securely through Stripe, a third-party payment processor. We do not store your complete credit card information on our servers.

When you subscribe to our Premium plan:

  • Your payment information is transmitted directly to Stripe using industry-standard encryption
  • Stripe processes your payment and returns a confirmation to us
  • We store only limited payment information (last 4 digits of card, card type, expiration date) for billing purposes
  • Stripe's privacy policy governs their collection and use of your payment information: https://stripe.com/privacy

Important: Your monthly subscription of $9.99 is non-refundable except in cases required by law or judicial order. By subscribing, you acknowledge and agree to this no-refund policy.

4. Google OAuth Authentication

We offer the option to sign in using your Google account through Google OAuth. When you choose this option:

  • You are redirected to Google's secure authentication page
  • Google asks for your permission to share certain information with us
  • We receive your name, email address, and profile picture from Google
  • We use this information to create and manage your account
  • We do not receive or store your Google password

Google's privacy policy governs their collection and use of your information: https://policies.google.com/privacy

You can revoke our access to your Google account at any time through your Google account settings.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

  • Essential Cookies: Required for website functionality, authentication, and security
  • Performance Cookies: Help us understand how visitors use our website
  • Functionality Cookies: Remember your preferences and settings
  • Analytics Cookies: Collect information about website usage and performance

5.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website. Most browsers allow you to:

  • View and delete cookies
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies
  • Delete all cookies when you close your browser

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

6.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Stripe: Payment processing
  • Google: Authentication services
  • Hosting Providers: Website hosting and infrastructure
  • Analytics Providers: Website analytics and performance monitoring
  • Email Service Providers: Email delivery and communication

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders, search warrants)
  • Government or regulatory requests
  • Judicial proceedings or legal claims
  • Requests to protect our rights, property, or safety

6.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

6.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit using SSL/TLS
  • Encryption of sensitive data at rest
  • Secure password hashing and storage
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure payment processing through PCI-DSS compliant providers (Stripe)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

When you cancel your subscription or delete your account, we will:

  • Deactivate your account immediately
  • Retain certain information for legal and business purposes (e.g., transaction records, communications)
  • Delete or anonymize your personal information within 90 days, except where retention is required by law

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 General Rights

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances

9.2 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your rights

9.3 European Residents (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access, rectification, erasure, and restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

9.4 Exercising Your Rights

To exercise any of these rights, please contact us at admin@motobeginner.com. We will respond to your request within 30 days.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country's laws. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Third-Party Links

Our website may contain links to third-party websites, including:

  • Training school websites
  • YouTube videos and channels
  • Social media platforms
  • Partner websites

We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

13. Marketing Communications

With your consent, we may send you marketing communications about:

  • New features and content
  • Special offers and promotions
  • Motorcycle safety tips and resources
  • Community updates and events

You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Updating your communication preferences in your account settings
  • Contacting us at admin@motobeginner.com

Please note that even if you opt out of marketing communications, we will still send you transactional emails related to your account and subscription.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email or through a prominent notice on our website
  • Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

MotoBeginner.com

Email: admin@motobeginner.com

Website: https://motobeginner.com

We will respond to your inquiry within 30 days.